RETURNS & EXCHANGES
We want you to feel confident in every Aveez Fashion piece. If the fit, fabric, or style does not meet your expectations, our dedicated return concierge is here to assist.
7-DAY WINDOW
Submit a return or size exchange request within 7 calendar days of confirmed delivery.
SIZE EXCHANGES
Complimentary reverse pickup and replacement dispatch for all standard size adjustments.
7-DAY REFUND TIMELINE
Refunds are credited to your original payment method within a maximum of 7 calendar days.
1. ELIGIBILITY & GARMENT CONDITION
To protect our artisanal standards and ensure safety for all clients, items submitted for return or exchange must satisfy the following strict criteria:
- Garments must be entirely unworn, unaltered, and unwashed.
- All original Aveez Fashion woven security tags and labels must remain intact and untampered.
- Items must be returned in their original packaging, including dust bags and garment covers.
- Footwear and accessories, when offered, must have pristine unblemished soles and finishes.
- Undergarments and custom bespoke pieces are final sale for hygiene and exclusivity reasons.
2. STEP-BY-STEP RETURN & EXCHANGE PROCESS
Navigate to your account orders and click "Return / Exchange" next to the delivered piece.
Our logistics partner arrives at your address within 48–72 hours to collect the packaged garment.
Our quality control team inspects garment fabric, seams, and tags upon warehouse receipt.
Prepaid orders are credited to original payment source within 7 calendar days. COD orders receive bank transfer.